Here Beards & Taches, we are a community of beard lovers. Our aim is to help you to archive your ultimate beard goals. All our products are handpicked, 100% tested and comes with a satisfaction guarantee. So you will have the peace of mind when you buy from us.
Our main focus is to allow our customers to have the best online experience every time when they shop.
We can assure that our website is 100% secure and we DO NOT pass your personal details or any other details to third parties.
All orders will be dispatched on next working day. If you make an order
on Friday or over the weekend, it will be processed and dispatched on
Monday. We will keep you informed once the tracking number is allocated.
We offer a tracking number to most of our orders upon receipt. Please allow 2-5 days after shipment to allow the tracking system to be updated. You will get notified with an email containing the tracking details when it's allocated. Any questions you may have please let us know.
Here at Beard & Taches, we proudly stand behind our 100% satisfaction guaranteed on all orders, if this isn't what you expected, we'll gladly give you a refund but be sure you contact us in 14 days from the delivery date. A refund ticket must be submitted to our customer care team, and upon
approval, all orders must be shipped back to us, with return
shipping payed by the customer.
If you were gifted an item or purchased an item that has defects of any sort, we ask that you submit a photo to help us get to the bottom of the issue and from there, we can further discuss and rectify the matter to the fullest extent necessary.
Ultimately, we want you to be completely satisfied with your purchase and be sure you have what you is exactly fits its' purpose.
Since the turnaround times on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend contacting us immediately upon realizing that something may be wrong with your order. We will always do our best to make sure you’ll get what you need.
Please note time difference could vary the response window.